Moreover, from the literature review and data analysis part, it shows that the compliance and risk management are important for the HSBC bank to mitigate the risks in the operational process. It is identified from the literature review, and the commercial banks implement the generic strategy to increase the competitiveness of the bank. Moreover, it is identified that CRM system helps the banking system to improve its service quality, price, value and profitability of the banks. From the data analysis part, CRM function improves the relations with its internal and external stakeholders. In addition, most of the respondents believe that effective compliance risk management programs encourage reducing the financial risk, market risk, and operational risk. It solves the complex part of the banking system. In banking system, it concludes that compliance risk programs are difficult to monitor and control. The traditional procedures in the bank increase the complexity in the process and procedures of the banks related to the compliance risk which reduces the customer level. Effective compliance procedures and strategy overcomes the operational and customer strategy. According to the literature review sources, compliance management procedures enhance the automation process in the organization and increase the effectiveness of the work like automatic issue tracking, storage, retrieval of work products and knowledge management. Furthermore, it concludes that compliance risk management assesses the risk culture significantly in an organization. As per the study of the data analysis part, most of the respondents believe that compliance risks management functions are beneficial for the banks and it will increase the productivity of the organization. Moreover, it streamlined the process of the KYC in the banks that will reduce the chances of fraudulent activities in the bank and increases the level of trust and satisfaction among the customers.