Purce (2014) remarked that shared service centres are not only meant for improving employee performance or improving convenience to employees. The main internal scope is to manage the risks that may arise within the organisation. The nature and characteristics of employees including their culture and way of working and living may differ from one hotel to another. In this context, it becomes possible for organisations to focus on strategic decision making so that these problems can be solved. Further, for larger organisations having more than 500 employees, HR tasks including recruitment and selection, training payroll and performance management, incentives and other factors tend to be time consuming. If they are done in a single place covering all the employees, it not only saves time for the in house HR staffs, but also brings efficiency in the management of employees within the organisation. Therefore, it can be said that the shared service centre is a good concept that can be applied in Snow Mountain Hotel for improving the efficiency of HR services.