英国 代写:案例研究
本分析考虑的案例是Whitbread PLC。该公司是一家跨国公司，由酒店、咖啡连锁店和餐厅组成。Premier Inn酒店是Whitbread PLC旗下最大的连锁酒店。前台服务一直在调查中。前台的主要功能是客户与公司有实际联系的中心关键点。他们负责客户服务，解决问题，并与消费者保持积极的关系(Cummings和Worley, 2014)。
英国 代写:案例研究
通常用于测量分析的指标是RevPar。这被用作酒店行业的标准性能指标。它的计算方法是按房间数计算客房总收入，计算天数为指定天数(Morey and Dittman, 1995)。根据公司的交易更新，酒店平均每间可用房增加了4.9%，总入住率保持在83.5%的高位。在销售增长方面，公司的每间可用房率在整个经营链上增长了6.4% (Whitbread PLC, 2016)。该公司希望在未来提高这些费率以实现扩张和生存。
英国 代写:案例研究
The case study that has been considered for this analysis is Whitbread PLC. This company to be considered is a multinational company that comprises of hotels, coffee chains and restaurants. The Premier Inn is the largest chain of hotel that belongs to Whitbread PLC. The front desk service has been focused in this investigation. The primary function of the front desk is the central key point where the customer has an actual point of contact with the company. They are in charge of the customer services, problem solving and also maintaining a positive rapport with the consumer (Cummings and Worley, 2014).
英国 代写:案例研究
The usual metrics that have been used for measuring the analysis is RevPar. This is used as a standard performance metrics by the hotel industry. It is calculated by measuring the total guestroom revenue in terms of room count for a specified number of days (Morey and Dittman, 1995). According to the trading updates of the company, it has been found that the average total RevPar of the hotel has increased by 4.9%, the total occupancy remained at very high levels of 83.5%. In terms of increase of sales, the RevPar rates of the company has increased by 6.4% around its whole chain of operations (Whitbread PLC, 2016). The company hopes to improve these rates for expansion and sustenance in the future.
