代写论文：问卷调查
质性研究包括这些参数，旨在通过开放式问题探讨该问题的任何其他相关方面。这些开放式问题对识别无法从文献回顾中获得的看法和客户感受特别有用。定量研究包括旨在建立顾客满意度和顾客感知的各个方面的参数。本调查问卷需要四种量表来记录和分析通过文献回顾确定的各种因素。名义规模包括探索参数的互斥实体。序数量表包括一个等距实体，它反映了受访者对参数的满意度。这个比例是有效的，因为在确定客户满意度时，因为该比例的实体是按排序顺序排列的，并且使用诸如“快乐”，不快乐等的术语。当比例的实体等距且按排序顺序时，间隔比例是有效的。比例尺度是有效的，因为这个尺度中使用的实体不仅彼此排序和等距，而且还包含来自中心的用于全面测量的“绝对零度”。但是，由于研究限制，比例量表尚未得到应用。
代写论文：问卷调查
The Qualitative research includes such parameters which aim to explore any other relevant aspect of the issue through the open-ended question. These open-ended questions are particularly useful to identify the perception and customer feelings that cannot be obtained from the literature review. The Quantitative research includes such parameters which aim to establish the various aspects of the customer satisfaction and customer perception. This questionnaire requires four types of scale to record and analyse the various factors identified through the literature review. The nominal scale includes mutually exclusive entity to explore a parameter. Ordinal Scale includes an equidistant entity which reflects the satisfaction level of the respondents against the parameter. This scale is effective because in determining the customer satisfaction because the entities of the scale are in sorted order and use terms like ‘Happy, ‘unhappy, etc. Interval Scale is effective when the entities of the scale are equidistant and in sorted order. The ratio scale is effective because the entities used in this scale are not only sorted and equidistant among each other, but also contains an ‘absolute zero’ for comprehensive measurement from the centre. However, due to research limitations, the Ratio Scale has not been applied.